You know by now that paying your employees can be complicated. Beyond figuring out your pay schedule or payroll withholding, there are also different rules and regulations you need to comply with.
One of the biggest is the Fair Labor Standards Act (FLSA), which is administered and enforced by the U.S. Department of Labor.
Signed into law by President Franklin D. Roosevelt in 1938, it established various employment laws. It covers everything from child labor rules to provisions for nursing mothers. However, the biggest provisions that employers are concerned with is the federal minimum wage and the rights of employees to overtime pay.
To make things even more confusing, all of the FLSA regulations don’t apply to every single employee the exact same way. That’s where an employee’s FLSA status comes into play.
What does that mean? Have no fear—we’re breaking down everything you need to know about FLSA exemption for you and your human resources team.
Is Anybody Excluded From Fair Labor Standards Act (FLSA) Coverage?
Here’s the short answer: yes. It doesn’t necessarily apply across the board.
Are Any Employers Excluded From The FLSA?
For starters, the FLSA only applies to certain employers—those whose annual sales are $500,000 or greater or those who are engaged in interstate commerce.
However, it’s important to note that this doesn’t actually rule out that many employers. That’s because “interstate commerce” has a pretty broad definition in the court’s eyes.
“For example, courts have ruled that companies that regularly use the U.S. mail to send or receive letters to and from other states are engaged in interstate commerce,” writes lawyer and journalist, Barbara Kate Repa, for Nolo. “Even the fact that employees use company telephones or computers to place or accept interstate business calls or take orders has subjected an employer to the FLSA.”
Beyond that, some small farms and other businesses are excluded from the FLSA. But, in all likelihood, this act applies to your business—and it’s smart to operate accordingly.
Are Any Employees Excluded From The FLSA?
Yes, some specific jobs are excluded from coverage. These exclusions generally fall into two buckets:
- Jobs excluded by statute: For example, employees of movie theaters and farm workers are excluded from overtime and laws.
- Jobs excluded by other federal labor laws: Some jobs are governed by other labor laws, like railroad workers or truck drivers. In those cases, the FLSA doesn’t apply.
But again, exclusions are minimal and the FLSA covers both part-time and full-time employees. The U.S. Department of Labor estimates that more than 143 million American workers are protected or covered by the FLSA. So, chances are good that you need to comply with the FLSA regulations.
What Is An FLSA Status?
For your employees who are covered (which again, is likely most of them), their jobs typically fall into one of two categories: exempt or non-exempt. This is known as their FLSA status.
- Exempt employees: Not entitled to overtime pay.
- Non-exempt employees: Entitled to overtime pay (which is their rate of pay multiplied by 1.5, for every hour they worked overtime).
How Do You Determine An Employee’s FLSA Status?
To be considered exempt (meaning not entitled to overtime pay), generally an employee needs to meet all of the following criteria:
- Be paid at least $35,658 per year, which equates to $684 a week (this is known as the salary level test)
- Be paid on a salary basis (this is known as the salary basis test)
- Perform exempt job duties (this is known as the duties test)
Of course, as with anything, there are some exceptions. But, let’s dig into each of these criteria in detail.
1. The Salary Level Test
Out of the three tests, this one is the simplest. The minimum salary for exempt staff is $684 per week (which equates to $35,568 per year), meaning employees paid less than this are non-exempt.
Employers can use nondiscretionary bonuses and incentive payments (like commissions) toward that total. However, those can’t make up more than 10% of that standard salary level.
Employees who earn over $107,432 per year (that’s what’s called a highly-compensated employee) are almost always exempt.
2. The Salary Basis Test
If an employee earns over the minimum salary, next you move to the salary basis test. When an employee is guaranteed a set, predetermined amount of money during a pay period, they’re paid on a salary basis.
Their pay doesn’t change for various pay periods depending on how much time they work or the quality of their work. Their compensation is a consistent amount regardless.
3. The Duties Test
So, you have an employee who meets the above criteria: they’re paid over the minimum salary requirement and they’re paid on a salary basis. Does that mean they’re exempt? Not quite yet.
Finally, there’s the duties test. Employees are exempt only if they meet the above two criteria and they perform exempt tasks. It’s important to note that job titles alone do not determine exempt status. Instead, an employee’s primary job duty must meet the criteria. What primary job duties are exempt? They fall into the following categories, as defined by the Department of Labor:
Executive Exemption
The employee must:
- Have a primary job duty of managing the enterprise or managing a department or subdivision of the enterprise
- Customarily and regularly direct the work of at least two or more other full-time employees or their equivalent
- Have the authority to hire or fire other employees, and have an opinion that carries weight in those sort of personnel decisions
Administrative Exemption
The employee must:
- Have a primary job duty of office work related to the management or general operations of their employer
- Be able to exercise discretion and independence with respect to matters of significance
Professional Exemption
For the learned professional exemption, the employee must:
- Have a primary job duty of performing work that requires advanced knowledge
- Possess that advanced knowledge in a field or science that requires a prolonged course of intellectual instruction
For the creative professional exemption, the employee must:
- Have a primary job duty of performing work that requires invention, imagination, originality, or talent in a recognized artistic or creative field
Computer Employee Exemption
The employee must:
- Be employed as a computer systems analyst, computer programmer, software engineer, or a similarly skilled position in the computer or computer programs field
- Perform specific job duties, as outlined by the Department of Labor here
Outside Sales Exemption
The employee must:
- Have a primary job of making sales (which is defined by the FLSA) or obtaining orders or contracts from their employer's customers
- Customarily and regularly do work away from their employer’s place of business
The Department of Labor also states that these exemptions only apply to “white-collar” employees (so, not blue-collar workers). These exemptions also do not apply to a whole host of police, firefighters, paramedics, and other first responders.
Does The FLSA Apply To Your Employees?
There’s a lot that goes into figuring out whether your employee is exempt or non-exempt, ranging from an employee's primary duty to their level of compensations.
However, remember that the vast majority of employees are non-exempt—meaning the overtime rules and other regulations within the FLSA are going to apply to them.
When your employees are non-exempt, it’s crucial that you abide by all of the rules and stay on top of recordkeeping. Failure to do so could result in all sorts of negative consequences, including employee overtime lawsuits.
Fortunately, figuring out the FLSA status of your employees doesn’t need to be complicated. Use the above criteria as your guide, and you’re far more likely to classify your employees correctly—and avoid any mistakes or fallout.
1. Introducing Yourself
Your introductory email needs to pack a lot of information into a small package. Try something like this:
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Hello Jane,
My name is John Doe and I work for ABC Agency, where we provide business insurance policies to many of Dallas' rockstar small businesses.
Congratulations on your new business, Jane's Bakery. Are you wondering if you have all the insurance you need? Or if your policies will really cover you in a pinch?
At ABC Agency, we pride ourselves on providing robust, comprehensive coverage options to companies like yours with flexible, pay-as-you-go plans.
Are you available this week to talk more about how we can help? I can help you find the most affordable rates and the best policies out there.
I look forward to speaking with you soon.
Cheers,
John Doe
2. Presenting a Quote
Once you've met with your potential client, a quick reply with their quote will get the ball rolling.
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Hi Jane,
Thanks so much for meeting with me this morning. I loved touring Jane's Bakery–I can still smell those delicious chocolate chip cookies baking! You have a great location, and I'm sure you're going to do great on Front St.
After reviewing my notes, I've pulled together an insurance quote for you (attached). I recommend a business owner's policy. A BOP includes several insurance products in one: liability, property insurance, and business interruption insurance. It offers robust coverage at a competitive price.
I'll call you in a few days to see what you think about this insurance plan. In the meantime, if you have any questions, don't hesitate to email me or call me at [phone number].
Again, thank you for your time today. I look forward to working with you in the future.
Cheers,
John Doe
3. Thanks for Purchasing a Policy
Gratitude is important! It's never a bad idea to thank your clients for their business.
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Hi Jane,
Thank you for choosing a business owner's policy with ABC Agency. We know it's so important to get the right coverage for your business, and we are honoured you've placed your trust in us.
We're excited to work closely with you, and our no. 1 goal is to make sure you're business is always protected.
Do you have any questions? We are here to help. Reach out whenever something comes to mind.
Thank you again for choosing ABC Agency to insure Jane's Bakery.
Cheers,
John Doe
4. Welcome Email
A welcome email helps clients feel like you're there to help–and can softly pitch other insurance products you offer.
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Dear Jane,
Welcome to the ABC family! We are thrilled to have you as a new customer and can't wait to meet all of your insurance needs.
As an independent insurance agency, we work with multiple insurance providers to find the best coverage options for all our customers. If you need any other type of insurance–like [include additional offerings unique to your agency, like life insurance, health insurance, home insurance or anything else]–we can help you too.
Do you want to discuss any of these policies?
Cheers,
John Doe
5. Introducing a New Product
A happy client may want to expand their business with you.
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Hello Jane,
I hope all is well with you and Jane's Bakery. I stopped in yesterday for a blueberry muffin and coffee, and they were delicious. I loved the hint of cinnamon in the muffin! Was that your idea?
I wanted you to be the first to know we are now offering commercial vehicle insurance to our policyholders. Auto insurance for your catering vans is super important since your personal car insurance won't cover them.
We're offering this insurance coverage solely to our current business clients at the moment and have some very competitive rates.
Would you like me to work up a quote for you?
As always, thanks so much for being a part of the ABC family.
Cheers,
John Doe
6. Asking For Referrals
Once your relationship is established and comfortable, let your clients help you grow.
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Hi Jane,
You've been a valuable member of the ABC family for two years now, and we so appreciate your business–not to mention the muffins you supply for our monthly meetings!
Because you are a valued policyholder, I wanted to ask a quick favour. I know you are active in the local Chamber of Commerce, and I'm hoping you might know some colleagues who would benefit from working with our insurance company.
Referrals are one of the most effective ways to connect with our community since people really trust their friends, family and colleagues. Is there anyone you'd recommend I speak with?
Remember that in addition to business insurance products, we offer everything from life insurance policies to pet insurance.
As a thank you for your help, we will send you an Amazon gift card of $100 when your referrals buy insurance from us.
Thanks so much for your help!
Cheers,
John Doe
7. Policy Renewal
If your client needs to renew their policy with you, send an email like this:
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Hi Jane,
I hope you're doing well! What a year it's been—from being listed as one of the top 5 bakeries in Dallas to being an official vendor for the city—you have so much to be proud of.
Just a heads up that your business owner's policy is up for renewal soon and will expire on June 15, 2023.
If you're still happy with the coverage, we can easily renew it for you.
Do you have some time to chat this week?
Looking forward to serving you again!
Cheers,
John Doe