This Privacy Policy describes the policies and procedures of Hourly, Inc. (“Hourly”, “we”, “our” or “us”) on the collection, use and disclosure of your information through the services, features, content or applications we offer (the “Services”) on our mobile application: Hourly (“Mobile App”). When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. In some instances, the use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Hourly.
This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you use or access the Services and Mobile App. This Privacy Policy also covers our treatment of any Personal Information that our clients share with us or that we share with our business partners.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.
The information we gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request and collect some of your Personal Information. Your Personal Information may be freely provided to us or collected automatically when using the Services. Any use of cookies – or of other tracking tools – by the Mobile App or by the owners off third party services used by the Mobile App, unless stated otherwise, serves to identify you and remember your preferences, for the sole purposes of providing the Service as requested by you.
You may choose to provide us with certain Personal Information, such as your name and email address. You acknowledge that by providing this information to us, we may contact you to send you information about the Services.
We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our Mobile App.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
When you download and use our Services, we automatically collect your device information such as operating system version, type, hardware usage statistics, etc.
We collect statistical information about how both users, collectively, use the Services (“Aggregate Information”). Some of this information i derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you or your mobile device.
Information Related to Data Collected for our Clients Service Provider Collection and Use:
When acting as a service provider, Hourly collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes.
When acting as a service provider, we collect information for our clients, if you interact with one of our Clients and would no longer like to have your Personal Information used by one of our Clients that use our service, please contact the client that you interact with directly.
When acting as a service provider, Hourly has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data or no longer want to be contacted by one of our Clients should direct his query to the Hourly's Client (the data controller). If the Client requests Hourly to remove the data, we will respond to their request within 30 business days.
The Hourly service is architected to support failover conditions in case of emergency. Our service is built with geographically distributed redundancy. Primary and backup locations remain online simultaneously, with a primary pod in active mode, and the secondary pod in standby mode. Database replication between locations is in real time, with failover being built into the service. If a primary location is unavailable, the backup location will continue service. In addition to infrastructure and application redundancy, we also have geographically distributed operations such that service operations can also continue if one location is not available.
As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to promotions we are offering through the Services. You may opt-out of receiving such communications by following the instructions included with such emails, or emailing us at support@hourly.app
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control such as an email service provider to send emails on our behalf, mapping service providers, and customer support providers (our “Agents”). We may need to share Personal Information with our Agents in order to provide Services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information. We will share your Personal Information only in the ways that are described in this Privacy Policy.]
If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete/deactivate it by logging into your account and making the appropriate changes or by emailing our customer support at [ ]. We will respond to your request to access within 30 days. We will retain your Personal Information, the Personal Information we process on behalf of our Clients for as long as needed provide services to our Client, for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We have security measures in place that are designed reasonably to protect information contained within our systems from loss, misuse or alteration. No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your information. Please safeguard your user name and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.
We do not share your Personal Information with third parties for their use in directly marketing to you.
As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our Site frequently to see the current Privacy Policy and Terms of Use in effect and any changes that may have been made to them. If we make material changes to this Policy we will post the revised Policy and the revised effective date on this Site. Please check back here periodically or contact us at the address listed at the end of this Policy.
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to support@hourly.io
We will make every effort to resolve your concerns.
Our pledge is simple: if our platform doesn’t meet your needs, we will refund 100% of your subscription cost for the first 90 days of service.
