Most small businesses are ready to call it a day when regular work hours end. But for some organizations, that simply means a change in work shifts.
If you want to keep your business open 24/7, you'll need to hire employees to work these extra shift hours. But remember, they have obligations outside of work. Parents need to drop off and pick up their kids from school, and students may need to take classes during the day (or night).
So, how do you keep your employees happy while making sure you have enough workers at any given time to handle the demands of your business?
That's where shift management comes into play. We'll cover all there is to know about it—so you can make sure you have the team you need, when you need it. Let's dive in!
What Is Shift Management?
Shift management is where you oversee the smooth transition of employees from one shift to the next. The Federal Bureau of Labor Statistics breaks down shifts into three categories: morning, evening, and night.
As we'll see in the next section, industries that use shift work (and therefore need shift management) include manufacturing, retail, hospitality, and food service.
What Are the 3 Types of Work Shifts?
We typically divide shift work into three eight-hour periods: first, second, and third shifts.
Here's a quick breakdown: